The HUUL Tech Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make contact through https://huultech.com, or other websites and mobile applications owned or operated by Shenzhen Maoanda Technology Co., LTD. (“Huul Tech”) or its subsidiaries (collectively the “Sites”). This Privacy Policy applies to users in the United States, European Union, Canada, and other regions where we operate.

Please note that certain uses or disclosures of personal information may be governed by the laws of your country, state, or region. Please see the information below regarding residents of the EU, Canada, and California.

Personal Information We Collect

For the purposes of this Privacy Policy, “personal information” means information that may identify you as an individual. This includes Device Information and Order Information.

When you visit the Sites, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
  • Log Files: Track actions occurring on the Sites and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you make a purchase, attempt to make a purchase, or request information from us through the Sites, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and/or bank account information), email address, and phone number. We refer to this information as “Order Information.”

How We Use Your Personal Information

We use the Order Information we collect generally to fulfill any orders placed through the Sites, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with your specific opt-in, provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Sites, for example, by generating analytics about how our customers browse and interact with the Sites, and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We use Google Analytics to help us understand how our customers use the Sites. You can read more about how Google uses your personal information here. You can also opt out of Google Analytics here.

We may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising and Profiling

We do not use your personal information to provide you with targeted advertisements or marketing communications unless you have specifically opted in to receive them. We do not process your personal information for profiling purposes.

No Sale of Personal Information

We do not sell your personal information.

Minors

The Sites are not intended for individuals under the age of 21.

Do Not Track

Please note that we do not alter our data collection and use practices when we detect a Do Not Track signal from your browser.

Your Choices

You may always direct us not to share your personal information with third parties, not to use your personal information for marketing purposes, or not to send you communications by contacting us via:

  • Email at support@huultech.com
  • Following the removal instructions in the communication you receive from us.

Your opt-out request will be processed within 30 days of the date on which we receive it.

If you wish to verify, correct, update, access, or delete any of your personal information collected through the Sites, you may contact us by mail or email at support@huultech.com. Please note that we may delete certain records that contain personal information you have submitted through the Sites as part of our routine record-keeping. We are under no obligation to store such personal information indefinitely.

Data Retention

When you place an order through the Sites, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security of Your Information

We use reasonable security measures to help protect your personal information. However, no electronic data transmission or storage system is 100% secure. While we take steps to protect your information, we cannot guarantee its absolute security, and you use the Sites and provide information to us at your own risk.

Other Sites

The Sites may contain links to other websites that we do not own or operate. These sites may collect their own personal information, use their own cookies, and have their own privacy policies. We are not responsible for the content or privacy practices of third-party websites.

Residents of the EU (GDPR Rights)

If you are in the EU, you have the following rights under the General Data Protection Regulation (“GDPR”):

  • Access: You may request access to your personal data.
  • Rectification: You may request the correction of your personal data.
  • Erasure: You may request the erasure of your personal data.
  • Restriction of Processing: You may request restrictions on the processing of your personal data.
  • Objection: You may object to the processing of your personal data.
  • Data Portability: You have the right to data portability.
  • Withdrawal of Consent: You may withdraw consent for processing.

To exercise any of these rights, please contact us using the contact information provided below. Additionally, you have the right to lodge a complaint with a supervisory authority regarding our practices.

Residents of Canada (PIPEDA Rights)

Consumers in Canada have the following rights under the Personal Information Protection and Electronic Documents Act (“PIPEDA”):

  • You may ask us about the personal information we hold about you, how and where we obtained it, and how it has been used or disclosed.
  • You may request a copy of your personal information.
  • You may request correction of inaccurate or incomplete information.

We will respond to requests within thirty (30) days. If we require more time, we will inform you of the delay.

California Residents (CCPA Rights)

California residents have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

  • Access: Request information about the categories and specific pieces of personal information we have collected about you.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Opt out of the sale or sharing of your personal information for behavioral advertising.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA or CPRA rights.

For more information, please contact us at support@huultech.com.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes to this Privacy Policy, either by email or by a prominent notice on the Sites.

This policy was last updated on February 23, 2024.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
• Email: support@huultech.com
• Mail:
Shenzhen Maoanda Technology Co., LTD.
Attn: Privacy Officer/Legal
2217, Building 2, No.56, Nanting Road, Yabian Community, Shajing Street, Bao’an District, Shenzhen, China, 518104